FAQ's

Frequently Asked Questions

We have put together a list of our most frequently asked questions - we hope this helps.

If you don't find the answer to your question please feel free to get in touch using our contact form.

• How long will it take for my order to arrive with me?
  Please check our Ordering and Info page for further info.
  Orders can take between 4 to 8 weeks to make depending on the items ordered and the current waiting list in the studio.
  Everything is made to order, for example a pair of leggings in a standard size can be made in 2 weeks, a made to measure catsuit around 4 weeks, more specialist items like a made to measure corset can take up to 6 weeks.
  If you'd like your order in time for a specific date please get in touch with us at ladylucie@gmail.com to check dispatch time or check if we might be able to rush your order through for an extra charge. Let us know what you would like, in what size and colour and what country the order will be shipped to.
  
  
• How do I get the best shine on my latex?
  Instructions on how to use the Pjur and Vivishine latex polish products we sell can be found here.
  
  
• Do you sponsor / collaborate / gift to models or social media influencers?
  This is a question we get asked very often!
  I'm afraid not, no. Everything is personally handmade, so has a lot more value than for example, something factory made in a sweatshop.
  Please support independent designers by buying their work.
  
  
• Do you offer discounts / have a discount code?
  No, I'm afraid we never offer discounts or promotions on new website items to anybody. We don't get any discounts on our rent, materials or time to be able to pass on the savings to customers.
  We occasionally have a sample sale so keep your eyes peeled on social media for announcements.
  
  
• Can I visit your shop?
  Sorry to say we don't have a physical shop to visit, only a small workshop where everything is made to order.
  Not having a physical store keeps our prices lower.
  
  
• Do you have a wholesale price?
  We sell exclusively though our own outlets LadyLucie.com and our Etsy Store and we do not offer wholesale.