Free shipping worldwide on orders over £500

Ordering & Info

Making and Delivery Times 

We try to dispatch orders as quickly as possible, but please do be aware that we make everything to order and this can take a while.

Making times average 4-6 weeks. Corsets may take up to 10 weeks and custom sizing might take even longer. Feel free to get in touch before ordering for current info!

We will email you individually when we process your order to let you know how long we expect it to take. This might take us a few days at peak times as we are a small company.

We will start making when payment has cleared. 


Your latex will be beautifully wrapped and packaged discretely for posting.

All items in the UK and standard worldwide shipping will be delivered by Royal Mail. 

Next day delivery services are available by selecting courier at the checkout (usually Parcelforce or UPS). Please do be aware that this means one day after we finish your order - making times still apply.

You can use our shipping calculator to work out postage and packaging fees for your order.

We offer free standard shipping for orders over £500.

Please note: We are unable to ship using standard post to Russia, Brazil, Chile, Ecuador or Guatemala. You will need to upgrade at checkout to use a courier service. If you do place an order shipping to Russia, Brazil, Ecuador or Guatemala using standard shipping the package will likely be lost in the post so we will get in touch with you to cancel or upgrade it.

Payments accepted: Paypal and credit card.

Your order will begin to be processed when cleared payment is received.

Returns and Refunds 

As every item is made to order, we need to get sizing right the first time, so please check our measurement chart HERE or get in touch if you are unsure.

Exchanges for unworn, unpolished standard sized garments may be accepted at our discretion. Please be aware that we may require a remaking fee of 25% of the garment price for this service if we are not at fault.

Size exchanges and issues with orders must be reported within 28 days of receipt of order. 

We do not accept Returns

We do not accept exchanges for worn or polished items or Sample Sale items.

Made to measure items are not eligible for exchange, but we are happy to work with you to adjust the fit of the garment.

Lady Lucie Latex accepts no responsibility for incorrect fitting of garments when measurements are supplied by the customer.  If you are unsure of sizing please get in touch, we will be happy to check your measurements to determine the correct size.

If an exchange is accepted, the buyer is responsible for return postage costs. If the package is returned from a country which may incur customs charges, the customer MUST mark the package as a return, as they will be liable for any fees. The customer must get proof of postage when returning items as the package is their responsibility until it reaches us.

A restocking fee of 20% will be deducted from the cost of the items if a package is returned to us because of unclaimed delivery. Postage & Packaging charges are non-refundable.

Cancelled orders will be refunded minus the Shopify credit card processing fee of 3% which does not get refunded to the seller.


Further Information:

- Latex Prep / Clean / Finish

- Latex Care

- Colour Chart

- Sizing Guide